Sanyo SR-4912M 5-Cubic-Feet Counter High All Refrigerator with Platinum Door


a piece of junk1

I originally purchased the Sanyo SR-4912M refrigerator in November 2007. Ice collected on the back of the refrigerator and ALL my food froze. Since there is no authorized repair company in my area Sanyo replaced it with a new refrigerator which worked fairly well for about 7 months. I bought a digital thermometer with an inside probe so that I could obtain a more accurate reading (I checked the accuracy of the thermometer with other thermometers and refrigerators). The temperature fluctuates from the 20's F. to the 50's F. and freezes my food. The highest safe temperature for a refrigerator is 40 F. The Sanyo rep at 800-421-5013 said that it is in the 50's when it is defrosting. I challenge that the auto defrost cycle should take 4-6-8 hours--if this is how the Sanyo refrigerator functions then they are putting food in the danger zone for bacteria to grow and cause food poisoning. I was informed that the warranty on the original refrigerator has expired and therefore this replacement refrigerator has no warranty coverage except for the compressor. The Sanyo rep could not understand why I am upset. Since I now have had two (2) Sanyo SR-4912M refrigerators and neither of them has functioned adequately I think this speaks volumes to the lack of quality and DANGER TO HEALTH of this refrigerator. Obviously I do NOT RECOMMEND this refrigerator. If possible I would give it NO stars.More detail ...

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